Shipping Terms and Conditions
Depending on the item(s) you purchase on Imageact.com and the location to which the items will be delivered, different shipping methods are available. At checkout, you will be prompted to choose a shipping method for your item(s). The shipping charge will be calculated based on the delivery method you choose and location.
- All orders are shipped direct to you from the manufacturer. FOB point of shipment
- We make every attempt to have your merchandise ship from the factory on or before the date specified in your Order Confirmation or desired due date, in the event that there is a delay you will be notified immediately. We typically provide tracking information within 24 hours of shipment.
- Orders of excessive size or weight may be shipped via common carrier (freight line); you will be notified if this is necessary.
- Imageact is not responsible for shipping delays or loss of goods caused by the carrier, customs departments, or any other outside influence. All merchandise becomes your property at the time of shipment.
- We ship from various manufacturing facilities throughout the United States. If your order contains multiple items, these items may arrive in separate shipments.
- Please be advised that we are unable to ship to PO boxes.
- Some items cannot be shipped to APO addresses per manufacturer, please call and we can verify if APO delivery is possible. Special pricing may apply.
- For international orders, please refer to our International Shipping Policy.
Generally, you will have the option to upgrade your shipping method for faster delivery (such as Second Day or Overnight service). If you choose to upgrade your shipping method, your order must be received and clear credit authorization by 12 p.m. EST or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States.