Shipping to Multiple Locations

Can I have my promotional product order shipped to multiple locations? Yes, we can generally accommodate requests for split shipments. Be advised, however, that you may be subject to additional charges for split shipments. Because these fees vary by supplier and product, we recommend contacting one of our promotion specialists if you require your promotional…

APO/FPO Shipping

Our online shipping calculator can only be used for orders shipping via UPS to home or business addresses inside the contiguous United States. We can ship most products via USPS to APO or FPO addresses. Please click here to request a shipping quote.

International Shipping Policy

If you live outside the United States and are interested in ordering your promotional items through Imageact, simply click here to request a quote. An Imageact account manager will reach out to you with an updated quote request containing accurate shipping, duties and taxes. Your packages will be subject to the customs fees and import…

How do I track my order?

When can you track your order? At our warehouse, tracking numbers are assigned, when applicable, to packages immediately and generally appear on our website along with your order information. However, it may take up to 24 hours before the package is checked into the carrier’s tracking system. Even though your package has already shipped from…

Shipping Terms and Conditions

Depending on the item(s) you purchase on Imageact.com and the location to which the items will be delivered, different shipping methods are available. At checkout, you will be prompted to choose a shipping method for your item(s). The shipping charge will be calculated based on the delivery method you choose and location. All orders are…

How much is shipping?

Delivery time of purchased items depends on your location and designated shipping method. Shipping costs for UPS Ground service are calculated dynamically based on your ZIP code and the estimated weight of your order. If you have a preferred shipping carrier or method, you always have the option to provide us with a shipping account…