Due to the nature of the printing methods used to produce your personalized products, some items may have slight overruns or underruns.

• Imageact makes every effort to minimize this occurrence. Industry standard is ± 5% in most cases, and overruns are far more common than under-runs.
• You will only be charged for the actual quantity ordered.
• In the event that you discover you’ve received fewer pieces than requested, simply let us know for a prompt refund on unshipped items.
• Imageact only charges customers for the number of items ordered. If a customer receives more products than ordered (an overrun), the customer will not be liable to pay for the extra products received.